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Terms and Conditions That Cover Your Account

These terms set out what you agree to when you open and use an rtp98 account — from how we handle your wallet deposits through DANA, OVO, and GoPay, to how you access the lobby and what we expect from both sides.

Applies to all account typesCovers DANA, OVO, GoPay depositsEligibility depends on local lawUpdated when policy changesContact support for questions
rtp98 Terms and Conditions That Cover Your Account
HOW WE ENFORCE POLICY

How rtp98 Handles Your Account Under These Terms

These terms are not just a legal formality — they define the actual relationship between your account and our platform. Here is how we act on the key areas: data handling, account security, retention, and how you can request changes to your record.

Account Data Handling

We collect only what is needed to verify your identity and process wallet transactions through DANA, OVO, or GoPay. Data is not sold to third parties and is used only for account operations.

Account Security Steps

Your account is protected by a verified login flow including OTP confirmation. If we detect an unusual access attempt, we will lock the session and alert you via your registered contact.

Data Retention Period

We retain your account data for as long as your account is active and for a period after closure, as required by applicable rules. You may request a data summary through our support channel.

Requesting Changes to Your Record

To update personal details, correct a wallet number, or close your account, open a ticket via live chat or email. Identity verification is required before any changes take effect.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If you have a question about how a specific term applies to your account — a wallet dispute, a withdrawal condition, or an account restriction — our support team can walk you through it. We handle terms-related queries through live chat and email, and we aim to respond with a clear, referenced answer rather than a generic reply.

Team online

Live Chat

Open the chat widget from any page in your account. Mention the specific clause or situation and we will pull the relevant section for you directly.

Email Support

Send your terms query to our support address. Include your account ID and the subject — wallet dispute, withdrawal condition, or account access — so we can respond accurately.

Account Help Centre

The help section inside your account lists common terms questions with short answers. Check there first before raising a ticket — it covers most wallet and withdrawal scenarios.

Common Questions About These Terms

These are the questions we get most often about how our terms apply to real account situations — wallet disputes, account closures, eligibility, and what happens when terms change.

Yes. All wallet funding methods — DANA, OVO, GoPay — fall under these terms. Each wallet provider also has its own conditions; both sets apply to your transaction at the same time.

We post the update to your registered account and note what changed. Continuing to use the platform after the update is posted means you accept the revised version in full.

No. Accounts are strictly personal and non-transferable. Using an account on behalf of another person, or allowing someone else to access yours, is a breach of these terms.

Open a support ticket via live chat or email, include your account ID and the transaction reference. We will review the account record and the wallet provider's data before responding.

Yes. Access to rtp98 is only available where local law permits. These terms do not create eligibility in regions where online gaming is restricted under applicable local regulations.

Contact support through live chat or email with your account ID. Identity verification is required first. We will process data requests and account closures in line with our retention policy.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.